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Returns and Refunds

Returns and Refunds

We offer a full refund should you decide not to keep your item. 
Please contact us by email hello@gandsdiamonds.co.uk within 14 days of receiving your item. Please then return the item within the next 14 days 

Our Address is

2nd Floor 
8 Spring Villa Park
Edgware HA8 7EB

Please send by tracked shipping from your local post office and include a note with your name and order number.


You can download a return form here to make the processing of your refund or exchange as swift as possible.

We don't get huge amounts of returns so don't have pre-printed labels available.

We will process your refund within 7 days of receiving the goods back.